Whether weve ever thought about opening up our own business, or we currently own a multi-billion conglomerate (and if thats the case, please feel free to shoot me an email!) starting and running a business can be a pretty overwhelming task.
That being said, just because its tough doesnt mean youre bound to fail. In fact, here are ten things you can do as an entrepreneur that will help to ensure your long term success:
1. Be Passionate In order for you to be successful and to put in the amount of time necessary, you need to be head over heels for what youre doing. I mean, dont be more in love with your business than you are with your friends and family, but if your business doesnt get you excited, you probably shouldnt be doing it.
2. Be Bold If you blend in with everyone youre going to have lots of trouble. Nobody is going to seek you out to do business with you. Dont be afraid to stand out from the crowd. Take a stance. Be opinionated. Tell the world how great you and your business are!
3. Be Curious Ask lots of questions. Why? Why not? How? WTF?!? This will help you run your business more efficiently, offer products and services your customers want right now, and help you stumble upon the next big thing.
4. Be a Problem Solver Your customers gravitate away from pain (problems) and towards pleasure (solved problems). Pay attention to the word cant. If you can provide a product or service that turns a cant into a can you are setting yourself up for a very lucrative, long-term business experience.
5. Find Your Voice Obviously, there are certainly ways of communicating that are more prudent than others, but at the same time, you have to stay true to yourself. Dont stiffen up and get a case of the blahs. Speak and write like yourself, and youll be much more likely to engage your audience and turn them into paying customers.
6. Take a Controlled Risk By nature, entrepreneurs are risk takers, so youre probably already more inclined to take a risk than a normal person. That being said, when something comes along that youre unsure of, take a controlled risk and go for it. Dont plunder your business finances or your life savings, but dont be afraid to stick your toe in the water either.
7. Subscribe to the “Yes, And ” Principal Its so easy to say no. Next time you catch yourself about to say no, say, yes, and For example, lets say youre approached by a firm that wants to advertise with you, but isnt necessarily in your target niche. Youd usually say no right off the bat, but this time you say, yes, and lets discuss how we can make this more mutually beneficial business partnership instead of a paid advertising transaction. Maybe nothing will come of it, but something might.
8. Learn to Delegate Accounting, legal stuff, marketing, operations the list goes on and on. You cant be responsible for everything. Theres only so much time in a day, so focus on the most important tasks and delegate the other stuff to other people you trust. No need to burn the candle at both ends, especially if youre surrounded by good people as it is.
9. Dont Be Afraid to Ask For What You Want In most cases, what you want is a sale. When dealing with your customer whether its someone youre trying to sell your product or service to, or another business youre trying to broker a deal with make sure youre perfectly clear about what you want. The easiest way to do this is to very simply and politely ask for exactly what you want.
10. Provide Out-of-This-World Customer Support Word of mouth travels fast, so if you make one customer angry, soon enough, a bunch of current or potential customers will know to never do business with you. Focus on complete customer satisfaction. Set the bar high and then over achieve, because once you get a customer in the first time, theyll be inclined to come back to you. And since its easier and cheaper to keep a current customer than it is to get a new one, good customer support is nothing but a good business practice.
I know some of these things are easier said than done, especially if our DNA tells us to do the opposite. For example, Im a quiet, non-risk taker, so I still struggle with rules two and six.
Some entrepreneurs obtain an MBA online, however in reality its not entirely necessary at all. Instead, I think if you start to incorporate some of these ten rules of being a successful entrepreneur into your business and life, youll be surprised at how quickly your business will begin to flourish.
Thanks for the great advice … if only all businesses could provide out of this world customer service 😀 … this is going to be useful..
I got out of the army back in 2006 and had to learn most of this stuff the hard way. If you can get into a new business venture, it helps to research if there is a need for your solution. What’s the old saying, if you have a bottle of water and 100 people in front of you aren’t thirsty, will you sell it? What if you have 100 people who are thirsty? Then you have a business. Finding a good support system of other business owners help too. Thanks Brian for reaching out on this
I’m thinking on start selling hosting. There are offers like this one that seem really simple and nice: http://ca.webhostdir.com/news/showNews.aspx?ID=12374
I have followed and those guys seem to still be offering it. http://www.comforthost.net/billing/knowledgebase.php?action=displayarticle&id=186.
Anybody has experience with selling hosting here?
Thanks for Your Advice