Is the Age of Email Coming to an End?

For millions of us, sitting down with a cup of coffee in front of our computer to open our email accounts and see what awaits us is a daily ritual. That ritual includes deciding which emails should be kept and read, which can be flagged for later, which should be sent to “spam” and so forth, something that takes so long that some days, by the time you’re done, your coffee’s already cold.

As the evolution in digital communication continues however, email may soon be overshadowed by other technology, leading to the question; is the age of email coming to an end?

For many of us the idea of going to work and not opening email just seems really weird. The fact is however that it’s become quite cumbersome and ineffective, especially if you have lots of projects to manage and many people that you need to communicate with on a daily basis. Add to that the absolute ton of irrelevant email messages that the average person gets every day and you find that most people would be happy to give it up for something better.

Indeed, for a communication method that was once applauded for being so efficient, the nearly 100 billion spam emails sent DAILY have turned email into anything but that.

Another problem with email is something that recently been in the news quite a bit; security. From Edward Snowden to WikiLeaks and more, it seems that we’re getting hit with daily headlines about the dangers of unprotected emails. Interestingly, a study in 2013 showed that less than 21% of businesses are using an encryption service for their email, negligence that is a bit of a mystery.

Email actually peaked way back in 2008, so it’s hardly a surprise that people are increasingly turning away from it both in the workplace and at home. The fact that young people, the professionals of tomorrow, prefer social media and texting to email is another reason that it is on its way out. Add that to the increasing number of viable alternatives available to email and its dominance coming to an end is not hard to understand.

One of those alternatives is called Yammer, a platform that allows person-to-person communication  within a business similar to how “friends” post messages on Facebook. Yammer has the added benefit of being able to share documents, create meetings and be a centralized location for the knowledge and an institution or organization. Add to that that its mobile friendly, cleaner and more organized than any email inbox and you can see why big-name companies like DHL, eBay and Ford have already adopted it.

Another platform that’s similar is called Chatter and, while it offers the same basic functionality, it also adds better workflow management, the ability to manage sales leads and also gives options for issue resolution that large, sales-driven organizations need.

Then there’s the fact that so many companies have become fed up with email that they’ve opted instead to build their own internal solutions.

While the end of email may still be a little bit in the future, it’s reliance by businesses as their primary communication line is definitely coming to an end. Today’s new technologies offers significant promise for the future of business communication and, for many fed up professionals, the end of email can’t get here quick enough.

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